A Three Day Program on
Supply Chain Management

Strategies for Value Creation and Delivery

Objective: The objective of this program is to provide functional managers with perspectives, concepts, tools and best-practice examples on supply chain management to broaden their orientation, to better understand their impact in the overall supply chain, and to effectively manage dualities.
Contents: The program is built on three pillars:
The Core Process
- Matching supply with demand
- Understanding key customer service criteria
- Defining performance metrics
- Benchmarking the supply  chain to uncover best-practices
- Benchmarking the supply  chain to uncover best-practices
- Using decision support tools for optimal  design
New Organizational Forms
- From a functional organization to a process-oriented organization
Emerging Infrastructure Technologies
- How IT is transforming organizations and redefining supply chain relationships.
Participant Profile
Head of Logistics, Head of Supply Chain Processes, Head Corporate Procurement, Head Customer Support, Consultant
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