A Five Day Program on
Communication Skills

Eighty percent of a manager's time is spent communicating.  Hence effectiveness as a manager depends to a great extent on the ability to communicate. The program aims at improving communication skills.

Objective:
To help managers become effective communicators through an understanding of the behavioural aspects of communication and by enhancing their communication skills.
Content:
Active Listening
Assertive Skills
Interpersonal Communication
Giving and receiving of Feedback
Presentation Skills
Effective Business Writing
Barriers to Effective Communication
Methodology
Role Plays / Simulations / Classroom Exercises / Psychometric Tests / Lectures
Participant Profile
The program is designed for managers from all levels, regardless of their functional affiliation.
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